Q: In order to design and size our solution accurately we will need to estimate the number of Concurrent Calls that will run over the SIP trunking. The RFP describes the number of phone sets per location but I assume the actual number of users would be less. Do you have that information?

posted Jan 17, 2014, 8:37 AM by Randel Osborne
A: The actual number of users of the phone system will be greater than the number of handsets.  We have approximately 450 staff, and office telephones are occasionally used by students.